Athenahealth’s athenaOne is an integrated healthcare platform that unites electronic health records (EHR), revenue cycle management (RCM), and patient engagement tools to enhance clinical efficiency, improve patient outcomes, and optimize financial performance.
AthenaOne by athenahealth is a cloud-based healthcare solution designed to simplify and streamline the complexities of medical practice operations. It integrates essential functionalities, including electronic health records (EHR), revenue cycle management (RCM), and patient engagement services, into a cohesive, easy-to-use platform.
Supports enhanced clinical decision-making with up-to-date patient data.
Boosts satisfaction with user-friendly tools like portals and mobile apps.
Streamlines administrative and clinical workflows, reducing provider workload.
Improves revenue cycle processes, enhancing financial performance for practices.
Takes time for new users to master fully.
May not suit small practices with tight budgets.
Occasional delays in resolving user concerns.
May slow down during high-traffic periods.
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Clients yet to be updated!
Athenahealth needs to seriously rethink how it handles billing, especially at Springfield Psychological in Philadelphia. They completely messed up my insurance details and those of several others, entering the wrong info into the system. As a result, they billed me thousands of dollars I didn’t owe. And that’s not even the worst part—they even sent charges for a provider I’ve never seen in my life. What makes it even more frustrating is that Springfield has always been in-network with my insurance, but Athena billed it like it wasn’t. I’ve been waiting for months for them to fix it. Still nothing. Honestly, this kind of negligence is unacceptable for a healthcare tech company. Make it right.
Long Beach, California, United States
Verified
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